Terms and Conditions

Last updated: November 2024

Welcome to Coastly. By accessing or using coastlyliving.com, you agree to be bound by these Terms & Conditions.

Please read them carefully.

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1. Use of the Website

You agree not to use this website for unlawful purposes or to engage in any activity that may harm the site or interfere with others’ use.

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2. Products & Descriptions

We aim for accurate descriptions, but slight variations may occur due to:

Handcrafted nature of products

Natural variations in materials

Differences in screen display colors

We reserve the right to update product information at any time.

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3. Ordering & Payment

By placing an order, you confirm that:

All information provided is accurate and complete

You are authorized to use the payment method provided

You accept the price and shipping costs at checkout

All payments are processed securely through our third-party provider.

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4. Shipping

Estimated shipping times are provided at checkout.

Delays caused by mail carriers, weather, or holidays are outside our control.

You are responsible for providing an accurate shipping address.

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5. Returns & Exchanges

Due to the nature of handmade, fragranced products, returns are accepted only under the following conditions:

Damaged items (with photos provided within 48 hours of delivery)

Incorrect items received

Please contact info@coastlyliving.com for assistance.

We do not accept returns for:

Used candles

Scents you no longer prefer

Normal handmade variations

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6. Intellectual Property

All content on this website—text, images, branding, product names, descriptions, and design—is the property of Coastly by B.K. Sweeting.

You may not copy, reproduce, or use any content without written permission.

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7. Limitation of Liability

Coastly is not liable for:

Allergic reactions to fragrance

Misuse of candles or failure to follow safety instructions

Damages caused by altered or improperly used products

Always follow candle care instructions for safe use.

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8. External Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices.

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9. Changes to These Terms

We may modify these Terms at any time. Updates will be posted with a revised date. Continued use of the site indicates acceptance.

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10. Contact

For questions or concerns, email:

info@coastlyliving.com

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