Terms and Conditions

Terms and Conditions

Last updated: November 2024

Welcome to Coastly. By accessing or using coastlyliving.com, you agree to be bound by these Terms & Conditions. These terms govern your use of our website and services.

Please read them carefully.

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1. Use of the Website

You agree not to use this website for any unlawful purpose or to engage in any activity that may harm the site, interfere with its operation, or restrict others’ use and enjoyment.

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2. Products & Descriptions

We aim to provide accurate product descriptions. However, slight variations may occur due to:

• The handcrafted nature of our products

• Natural variations in materials

• Differences in screen display and color representation

We reserve the right to update or modify product information at any time without notice.

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3. Ordering & Payment

By placing an order, you confirm that:

• All information provided is accurate and complete

• You are authorized to use the payment method provided

• You accept the pricing and shipping costs at checkout

All payments are processed securely through third-party providers.

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4. Shipping

Estimated shipping times are provided at checkout.

Please note that delays caused by carriers, weather, or holidays are outside of our control.

You are responsible for providing an accurate and complete shipping address.

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5. Returns & Exchanges

Due to the nature of handmade, fragranced products, returns are accepted only under the following conditions:

• Items arrive damaged (with photo proof submitted within 48 hours of delivery)

• Incorrect items are received

To request assistance, please contact: info@coastlyliving.com

We do not accept returns for:

• Used candles

• Scent preferences or personal dissatisfaction

• Natural variations inherent to handcrafted goods

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6. Intellectual Property

All content on this website—including text, imagery, branding, product names, descriptions, and overall design—is the intellectual property of Coastly by B.K. Sweeting and is protected by applicable copyright and trademark laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes, including use in artificial intelligence training, without prior written permission.

Unauthorized use of any materials may result in legal action.

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7. Limitation of Liability

Coastly is not liable for:

• Allergic reactions to fragrance

• Misuse of candles or failure to follow safety instructions

• Damages resulting from altered or improperly used products

Always follow provided candle care and safety guidelines.

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8. External Links

This website may contain links to third-party websites. Coastly is not responsible for the content, policies, or practices of these external sites.

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9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted with a revised date.

Continued use of the website constitutes acceptance of those changes.

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10. Contact

For questions or concerns, please contact:

info@coastlyliving.com

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